Frequently Asked Questions

We are a 100% direct, factory-owned manufacturer. Cinoll operates its own 20,000+ m² production facility in Guangdong, China, equipped with 100,000-class (ISO 8) cleanrooms and fully automated filling lines dedicated to our three core product categories: toothpaste, mouthwash, and mouth spray. We do not outsource production to any third party. By working directly with us, you eliminate middleman markups, gain direct access to our R&D chemists, and maintain strict quality control over every single batch — whether you are launching a whitening toothpaste, an antibacterial mouthwash, or a portable breath-freshening mouth spray.

We hold ISO 22716 (GMP for cosmetics), ISO 13485, FDA facility registration, CE, SGS, MSDS, CPSR, RoHS, and SEDEX 4P ethical audit certification. These certifications cover our full product range, including toothpaste (whitening, sensitivity, natural, nHA), mouthwash (antibacterial, alcohol-free, fluoride), and mouth spray (breath-freshening, CBD-infused, herbal) and more other products. Our products can also be certified to meet additional requirements your target market demands — including Leaping Bunny (cruelty-free). View our full certifications list at  View Certifications

Absolutely. We welcome brand owners to visit our facility in China at any time. During a factory visit, you can observe our dedicated toothpaste filling lines, our mouthwash bottling and capping equipment, and our mouth spray pump-filling stations — all operating within our GMP-certified cleanroom environment. If you are based in the US and cannot travel, we fully support third-party factory audits conducted by internationally recognized agencies such as SGS, Intertek, or Bureau Veritas.

Cinoll was established in 2011, giving us over 13 years of dedicated experience in oral care manufacturing. Our expertise spans all three of our core product categories: toothpaste, mouthwash, and mouth spray. During this time, we have partnered with more than 5,000 brands across 50+ countries — from Amazon FBA sellers and DTC startups to dental clinic chains and national retail chains.

Our primary expertise is manufacturing — specifically toothpaste, mouthwash, and mouth spray. However, we understand that building a complete oral care brand often requires complementary products. If you need accessories such as toothbrushes, floss, or travel kits to bundle with your toothpaste or mouth spray, we can leverage our supplier network to source these on your behalf, consolidate everything into a single shipment, and simplify your supply chain.

Both. We maintain a library of over 200 proven, ready-to-private-label formulas that can be launched quickly and cost-effectively. However, our core strength is custom R&D formulation. Our in-house team of cosmetic chemists can develop entirely unique oral care products tailored to your brand’s specific claims and target market — whether you need a fluoride-free nano-hydroxyapatite (nHA) toothpaste, an alcohol-free antibacterial mouthwash, a PAP+ whitening gel, a portable breath-freshening mouth spray, or a sensitivity-relief formula with potassium nitrate.

Yes. If you have a benchmark product you want to emulate or improve upon, our chemists can analyze the INCI ingredient list and physical properties to develop a comparable or superior formulation — while ensuring we do not infringe on any active patents. We frequently help US brands upgrade their existing formulas for better clinical efficacy, a cleaner ingredient profile, or improved sensory experience (texture, flavor, foam).

Our standard R&D timeline is 7 to 15 days from the date we receive your complete product brief. This includes formula development, initial lab testing, and production of physical samples for your review. For formulas based on our existing library, we can often deliver samples within 7 to 10 days. Complex custom formulations requiring novel active ingredient combinations may take up to 30 days.

Yes, and we take intellectual property protection very seriously. Before you share any proprietary designs, branding, or formulation concepts, we are happy to sign an NNN (Non-Disclosure, Non-Use, Non-Circumvention) Agreement governed by Chinese law. This provides stronger legal protection for foreign buyers than a standard US NDA, as it is directly enforceable in Chinese courts. Your custom formulas, packaging designs, and brand assets are strictly confidential and will never be shared with or disclosed to any other client.

Our three flagship product categories are toothpaste, mouthwash, and mouth spray — areas where we have invested most deeply in R&D capability, production equipment, and formula libraries. Beyond these three, we also manufacture teeth whitening gels and strips, whitening powder, dental floss, and other oral hygiene accessories. If you are building a complete oral care line, we can serve as a single-source manufacturer for your entire product range.

Our standard MOQ for fully customized formulas with custom-printed packaging is 5,000 to 10,000 units per SKU. This threshold allows us to run our automated filling lines efficiently and secure the best raw material pricing for you. For standard off-the-shelf formulas with basic label customization, we can sometimes accommodate lower MOQs — particularly for startups or initial market-testing orders. Contact us to discuss your specific requirements.

Our standard mass production lead time is 25 to 35 days from the date of final artwork approval and deposit receipt. This is significantly faster than the industry average of 45 to 60 days, because we control the entire production process in-house — from raw material procurement to filling, labeling, and final QC inspection. Rush production is available for select products; contact us to discuss your timeline.